Whose Reliance is it anyway? Court strikes misleading ad claim
A misleading advertising claim brought by one bottled water supplier against a competitor can’t hold water unless the plaintiff (not consumers) relied on the misrepresentation, the Ontario Superior Court held recently. The court relied on cases that require consumers to plead that they relied on misleading ads in order to recover damages. The court imposed this requirement on all plaintiffs without considering that a claim by a competitor is different from claim by a consumer. A misleading advertising claim by one competitor against another is based on losses caused when consumers (not the plaintiff competitor) rely on the misleading ads and shift business ... [more] Full article
Online Reviews & Endorsements Guidance Issued
The International Consumer Protection and Enforcement Network (ICPEN), a network of consumer protection authorities from nearly 60 countries, including the Competition Bureau of Canada, has published three sets of guidelines on ... [more] Full article
Avis and Budget agree to pay $3m to settle drip pricing case
Car rental companies Aviscar Inc. (Avis) and Budgetcar Inc. (Budget) have agreed to pay a $3 million administrative monetary penalty to settle allegations by the Competition Bureau that they misled consumers ... [more] Full article
Bell to Reimburse Wireless Customers $11.82m
Bell has agreed to reimburse its customers who paid for “premium text messaging” up to $11.82 million. This is the latest and largest settlement reached by the Competition Bureau in its ... [more] Full article