Court orders release of consumer complaints about Bell’s marketing practices
The Federal Court of Canada has ordered the Commission for Complaints for Telecom-television Services (CCTS) to release consumer complaints about Bell’s alleged deceptive marketing practices to the Competition Bureau. The CCTS accepts and resolves complaints from Canadian telecom consumers about all aspects of their home phone, long distance, internet and wireless services. In August 2018, the Bureau commenced an investigation into potentially false and misleading representations made in connection with the promotion of Bell’s residential services, including home phone, internet and television sold separately or in bundles. The Federal Court order requires the CCTS to produce records including copies of ... [more] Full article
Ticketmaster Scalper Bots Did Not Contravene Competition Act
In response to an expose into scalper bots, the Competition Bureau investigated whether scalper bots contravened the deceptive marketing practices, restrictive trade practices, and conspiracy provisions of the Competition Act. Scalper ... [more] Full article
Influencer Marketing and Competition Law in Canada: The Basics
The world of marketing and advertising has evolved – last year, U.S. companies spent an estimated $13.5 billion on social media marketing alone.1 How are lawmakers and enforcement agencies responding to ... [more] Full article
Leon’s and The Brick Donate $750,000 in Furniture to Settle Buy Now, Pay Later Complaints
Canadian furniture retailers, Leon’s and The Brick, have agreed to donate $750,000 in furniture to charities to settle concerns raised by Canada’ Competition Bureau about their advertising of buy now, pay ... [more] Full article